Updating Incorrect ACH Payment Information When Verified Through Plaid

If you have received a Notice of Change (NOC) from the Automated Clearing House (ACH) Network regarding incorrect payment information, it is essential to update your details promptly to avoid potential issues with your transactions. Here are the steps you should follow:

  1. Notification: You will continue to receive NOCs until the correct information is updated. Failure to update may lead to the bank returning the funds.
  2. Action Required: If your account is verified through Plaid, you cannot manually enter the updated information. Instead, you need to unlink and relink your account with the correct details.
  3. Procedure to Update:
    • Go to the external account section in your banking app or website.
    • Find the option to manage your external accounts.
    • Unlink the account connected through Plaid.
    • Reconnect your account by linking it again with the correct transaction code and other necessary details.
  4. Timeframe: Ensure to make these changes within 6 banking days from the receipt of the NOC or before initiating another ACH entry.
  5. Assistance: If you encounter difficulties or need further assistance with updating your payment information, please contact customer support for guidance.

By following these instructions, you can ensure your ACH payments are processed correctly and avoid any disruptions in your transactions.

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