What can I tell an applicant about why their application was denied?

To protect yourself, we recommend keeping language vague. For example:

  • Based on the information you submitted, we are unable to approve your application. For security reasons, I am unable to provide any additional details. 
  • If the applicant still requests more information, inform them that they can contact local law enforcement and file a police report to subpoena the information they are requesting.
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