Why was my ACH sent as a book payment?

  • Some ACH payments will automatically be converted into book payments- when the originating account has the same routing number as the receiving account (two accounts on the same partner bank, but different Unit clients). 
  • These will be logged and appear as ACH on the account within the Unit Dashboard, but function as book payments (e.g. status flows, limits, clearing times etc.), except for when both counterparties are customers of your organization, in which case the payment will also be logged as a book payment.
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