When are final balance checks mailed? Can they be mailed to a different address?

  • In most cases, the final balance check is processed and mailed out 2-3 weeks after account closure. 
  • The check will be sent to the account address on file unless otherwise requested. In order for the check to be mailed to a different address, we will need you to send our Support team an address verification document. The following is a list of acceptable documents: 
      • Utility Bill
      • Bank Statement 
      • Lease Agreement
      • Pay Stub
      • Insurance Bill/Statement
      • Driver’s License (unexpired) 
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